White Star Phones

We can also track our parcel by telephone and make a complaint if it has not arrived. To contact Paquetería Estrella Blanca (now Envia Paquetería).

800 507 5500

However ... it is also recommended to call these other numbers, as they are very well rated branches on Google Maps for the good service provided:

Mexico City DF

Send "Zaragoza" +525526430576

Calz. Ignacio Zaragoza 182, Moctezuma 1st Section, Venustiano Carranza, 15500 Mexico City, CDMX, Mexico.

Envia Torres Adalid +52555686820503

Torres Adalid #1760, Narvarte Poniente, Benito Juárez, 03020 Mexico City, CDMX, Mexico

Send Don Martin +525553959206

Calle Presa Don Martín 3, Col. Irrigación, Miguel Hidalgo, 11500 Mexico City, CDMX, Mexico

Culiacan

Send +52667777610377

Boulevard Emiliano Zapata SN-C CHEVROLET, Parque Canacintra, 80054 Culiacan Rosales, Sin., Mexico.

Guadalajara

Send to +523315913885

Av. de la Paz 1437, Col Americana, Americana, 44160 Guadalajara, Jal., México

Chihuahua

Send to +526144290234

Cerro Col II, Robinson, 31074 Chihuahua, Chih., Mexico

Acapulco

Send +528005089600

Ejido 37A, Bellavista, Hogar Moderno, 39580 Acapulco de Juárez, Gro., Mexico

Merida

Send +527555543492

Zihuatanejo SN, Barrios Historicos, 40880 Acapulco de Juárez, Gro., Mexico

Ecatepec

Send +527555543492

Zihuatanejo SN, Barrios Historicos, 40880 Acapulco de Juárez, Gro., Mexico

Monterrey

Send to +528183461831

Av. Simón Bolívar 1111-Local 1, Mitras Centro, 64460 Monterrey, N.L., Mexico

Tijuana

Send +5266462621294949

Bulevar Lázaro Cárdenas S/N, Murua, 22540 Tijuana, B.C., Mexico

Durango

Send +52614222249242

101 Francisco Villa St., Bella Vista, 34240 Durango, Dgo., Mexico

Aguascalientes

Send +524499782216

República Dominicana 102, Las Américas, 20230 Aguascalientes, Ags., Mexico

Telephones

In addition we have found these other telephone numbers of the Estrella Blanca group for national territory are:

(800) 833-6842 / (800) 368-4200 / (800) 507-5500

Timetables

Customer service hours are usually from Monday to Friday from 08:00 to 18:00 hours..

Address

Some of the most centrally located Estrella Blanca parcel offices in Mexico City are

DR. José María Vertiz 222, local C, Colonia Doctores de la delegación Cuauhtémoc, Telephone: (55) 6761-8442Hours: Monday to Friday from 9 am to 7 pm and Saturdays from 9 am to 12:30 pm

Avenida Buenavista 6, Colonia Guerrero of the Cuauhtémoc delegation, Telephone: (55) 5584-3907Hours: Monday to Friday from 9 am to 7 pm and Saturdays from 9 am to 12:30 pm

All the telephone numbers and addresses of the different branches of the Estrella Blanca group (now Envia) are also available and can be found on our website. However, if you still have any doubts, we recommend that you visit our FAQ section, where you may find the answer you are looking for. Have a nice day.